Q: HSI/HTAR transfer failed - what does error code xxx mean? 

Here are some common error codes that are returned when HPSS transfers fail.


Error Code

(abs. value)

HSI/HTAR

Command

Probable Cause

Action

  1

get or put

Generic I/O error

retry the operation or contact your local HPSS
support staff to check the server logs

  5

get or put

Generic I/O error

retry the operation or contact your local HPSS
support staff to check the server logs

  13

get or put

Permission error

1. verify that read permission for the source file is
set.
2. verify that permissions on the source directory
(put) or sink directory (get) allow files to be created

  50

get or put

Connection error

1.Verify that the correct network interace is being
used on a multihomed host
2. Verify that a firewall is not blocking inbound
mover connections

 88

get or put

Disk quota exceeded (get)
Gatekeeper open/create/stage error (put)

For get errors:

1. increase disk quota for the local filesystem

2. Use a different local filesystem for the <get>

For put errors:

1. Check with your local HPSS admins regarding HPSS
gatekeeper policies

110

get or put

Firewall-mode connection attempt failed

  • verify that a firewall is not blocking connections